If you’re in the process of reading Conversation Transformation, you’ll find a variety of resources on this site to enhance your learning:
Dialogues. Hear each of the key dialogues and sample sentences from the book spoken aloud.
Awareness quizzes. Test and strengthen your understanding of the problematic communication behaviors you’re reading about.
Online exercises. Refine your skills with extra learning activities for each skill-building chapter.
And don’t forget to use the pretest and posttest to test your knowledge before and after reading the book.