Blog Archives for January, 2013

How Could You Say Something Like That?!

Thursday, January 31st, 2013

When Questions Attack, Can You Avoid Striking Back? by Amy Yeager & Ben Benjamin “What were you thinking?” “Are you out of your mind?” “Is this really the best you can do?” If someone asked you a question like that, how would you respond? For many of us, these types of questions—called righteous questions—are very […]

The Danger of “Always”

Tuesday, January 22nd, 2013

Why Saying “You Always…” Is Almost Always a Bad Ideaby Amy Yeager & Ben Benjamin “Why do you always second-guess me?!”“Why do you always have to be so negative?” “You always interrupt me and it drives me nuts.”“You’re always complaining.” Have you ever been on the receiving end of an “always” attack? If so, you […]

Why Behavior Matters

Monday, January 14th, 2013

Three good reasons why anyone who cares about communication should care about behaviorby Amy Yeager In my last blog post, I talked briefly about some recent critiques of overhyped, oversimplified neuroscience and highlighted one major benefit of looking beyond the brain: we can rediscover the value of studying behavior. In the work that my colleagues […]

The Key to Understanding Communication: That Other B Word

Monday, January 7th, 2013

by Amy Yeager Fill in the blank:If we want to understand the real reasons why people have so much trouble relating to each other and resolving their conflicts, we need to look more closely at their b_______. How would you finish that sentence? If you said brains, you’re not alone. With all the attention that […]

Welcome to our blog!

Welcome to our blog!

Tuesday, January 1st, 2013

Welcome to the Conversation Transformation blog, the best spot to catch the latest ideas and musings of the authors of Conversation Transformation: Recognize and Overcome the 6 Most Destructive Communication Patterns.